When you do well, you should also do good
At Craftsman we value the members that make up our communities. That’s why we believe in providing more than just money. We want to give back in a meaningful way. Over the years, our partnerships with different charities have helped strengthen our resolve to improve the lives of those around us. This is why owner and founder Bill Hatswell, together with the Craftsman Group has donated nearly $1.5 Million to North Vancouver’s Lions Gate Hospital. Craftsman has also contributed over $150,000 to the BC Canadian Heart & Stroke Foundation, and has raised more than $300,000 in groceries, cash and equipment for the Salvation Army Food Bank. Other charitable organizations that Craftsman continues to support are the internationally renowned Vancouver Symphony Orchestra and the JDRF (Juveniles Diabetes Research Foundation) where over $200,000 has been donated respectfully to each cause. While supporting large charities can help many people, we recognize the importance of also supporting smaller organizations. Craftsman is proud to sponsor local sports teams, charities and non-profits by offering them the tools they need to make a difference; whether it’s providing sports jerseys or lending them our name. After all, it’s these customers and their families who helped contribute to our success.
Supporting education is a win-win
We can only count on finding quality employees if they’ve first received quality education. Which is why, besides feeling good, supporting schools and educational programs also makes good business sense. Some programs we support have clear connections to our business – like our cash and vehicle donations to the School of Transportation at the British Columbia Institute of Technology (BCIT), including the F-150 pickup that pulls the BCIT trailer to schools and events. Other times, we simply support what we feel is worthwhile and enriching – like sponsoring an entertaining talk by Canadian celebrity astronaut Chris Hadfield to a large group of enthralled BC students. Or supporting post secondary educational institutions through scholarships and foundation sponsorships.
You're the reason we insist on partnering with leading vendors
Giving our customers the best possible quality and service means looking for three main characteristics in our vendor partners: First, their own service and products must be top-notch. Nothing else will do for our customers. Second, they must be an established brand with the staying power to back up their products. Third, instead of focusing on making sales, they’re focused on building relationships…long-term relationships with us to serve you better.
Partners we work with
“On behalf of all of us here at the Dilawri Group, I wanted to express how pleased we are with the constant positive feedback we receive from our customers referred to your various locations over the past 20 years. The quality of work and professional manner in which you conduct the repairs are second to none. There is never any doubt the job will be done right and on time. Thank you, Craftsman Collision.”
“Enterprise has served British Columbians for many years through its partnership with Craftsman Collision. Like Enterprise, Craftsman is also a family-owned company with a legacy of delivering superior customer service and exceeding customer expectations. We are proud to partner with Craftsman to provide solutions to get our valued customers back on the road.”
“BASF recognizes Craftsman Collision as an exceptional partner who aligns with us on the importance of a superior customer experience. We are proud that Craftsman chooses BASF refinish products to make sure repairs exceed customer expectations with their attention to detail and efficient refinish processes. Our organization looks forward to many more years of partnership with Craftsman Collision and providing them with the best products and services that allow them to continue delivering high quality repairs and truly exceptional customer experiences.”
“Color Compass Corporation has been a business partner of Craftsman Collision since its inception in 1981. For almost 40 years, we have stood together to build two of the strongest companies in our related industry. It is a testament to those who have built the Craftsman Group that they have been able to maintain the culture and values of the founder Bill Hatswell for as long as they have. Personally I feel humbled that Color Compass and I have been able to play a small part in such a great success story.”
Want to become our business partner?
At Craftsman Collision we look to nurture authentic partnerships with our customers and business partners. As you know partnerships take time and investment, and being committed to each other’s success. We are looking to work with companies who share our values of striving for quality, standing by your work and building strong relationships. If this sounds like your company than we’d like to hear from you.