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The Craftsman Experience

Over 40 years of repairing vehicles – and improving the industry.


Continuing to lead the collision repair industry

When we opened our first auto body repair shop in 1977, we didn’t just want to compete. We wanted to set a new standard for quality and service in our industry. More than 40 years later, we’re still raising the bar. One way is through our management team’s direct participation in virtually all industry associations, which guide how our governments and government-owned companies – such as ICBC – come up with regulations and guidelines that affect our industry. We also stay active in trade schools, with investments that enable us to demonstrate repair techniques while connecting with tomorrow’s top talent. Whether through continual technological upgrades, education, system improvements or our relentless desire for perfection, for as long as there are vehicles on the roads, Craftsman will be finding better ways to repair them.

Continuing to lead the collision repair industry

For 40 years, we’ve been standing behind every vehicle we repair

It’s one thing to talk about doing a great job, another to prove it. We wouldn’t be offering a lifetime guarantee if we weren’t 100% confident in our work. And yes, we mean lifetime – protecting you from defective workmanship or materials for as long as you own your vehicle. It doesn’t get any better than that.

Limited to:

  • The life of the vehicle on body and paint repairs;
  • Such period of time as specified by the parts supplier.
For 40 years, we’ve been standing behind every vehicle we repair

Why the Craftsman experience means a better experience for you

Less work for you

We make the collision repair process faster and easier for you through the lessons we’ve learned over the years and the systems we’ve developed along the way.

Fully trained techs

Our technicians aren’t only trained to industry standards; they’re trained above and beyond to our standards, which includes being Red Seal certified.

Numerous locations

Our 40+ locations mean we're more likely to be in or near your community. That makes it faster and easier for you to get back on the road.

Replacement vehicles

While your car is safely in our hands, you'll be safely on your way in a clean, newer model replacement vehicle from our large fleet.

State-of-the-art tech

We’re always updating and upgrading our equipment and processes to make sure we're not only standards-compliant with auto manufacturers and insurers, but also leading the industry.

Family owned and Operated

The family that founded Craftsman works hard every day to create happy long-term relationships with our customers and employees.

Health and safety

Physical well-being is a top priority, so you can feel safe at any of our shops and know our techs are too when they’re working on your vehicle.

Environmental footprint

We actively reduce our carbon footprint to be better for the planet and future generations, and to be a more efficient company.